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FAQ
We understand that you may have questions about our services at Dawg Gone Move It. Here are answers to some of the commonly asked questions. If you don't find the information you're looking for, please feel free to reach out to our customer service team, and we'll be happy to assist you.
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What areas do you serve?We provide our services to customers in the greater Atlanta Area (additional fee if traveling outside of the perimeter). Please reach out to us to confirm if we serve your location.
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How much do your services cost?Our pricing is based on various factors, such as the type of service, the size of the move or removal, and any additional services requested. We provide upfront and transparent pricing, and we'll provide you with a personalized quote based on your specific requirements.
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Are you insured?Yes, we carry appropriate liability insurance to protect against unforeseen events during the moving, junk removal, or trash valet process.
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How do I book a service with Dawg Gone Move It?To book a service with us, simply contact us through our website, email, or phone. Our team will guide you through the booking process and help schedule a convenient date and time for your move, junk removal, or trash valet service.
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Can you handle fragile or valuable items?Absolutely! We take special care with fragile or valuable items. Please inform us in advance if you have any such items, and we'll take necessary precautions to ensure their safe handling.
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Do you provide packing and unpacking services?Yes, we offer packing and unpacking services to make your move more convenient. Our trained professionals will handle the packing and unpacking process efficiently and with care.
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How far in advance should I book your services?It's recommended to book our services as early as possible, especially during peak moving seasons. This helps us ensure availability and allows us to better accommodate your preferred date and time.
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What forms of payment do you accept?We accept various forms of payment, including cash, credit cards, and electronic transfers. Payment is typically due upon completion of the service.
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Can I reschedule or cancel my service?We understand that plans may change. If you need to reschedule or cancel your service, please notify us as soon as possible. Please note that cancellations made within a specified timeframe may be subject to a cancellation fee.
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What if I have additional questions or concerns?If you have any additional questions or concerns, please don't hesitate to reach out to us through our email dawggonemoveit@gmail.com or phone number 404-494-0879. We're here to help and provide you with the information you need.
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